Revolut outage disrupts card payments and app access for some customers

Revolut confirmed a service disruption on the morning of 20 October 2026 after customers reported problems making card payments and accessing its app. The digital bank said multiple features were affected, leaving some customers unable to use services they rely on to pay, transfer or withdraw money.

Which Revolut services were affected

Revolut’s online status system listed 31 services as partially unavailable, according to TheJournal.ie. They included card payments, transfers, ATM withdrawals, premium services and account sign-in. A partial outage indicates problems with those services, but the listing does not establish that every customer was unable to use them.

The Daily Mirror reported that Downdetector had logged more than 1,500 reports of Revolut problems by 08:09 BST on 20 October. That figure counts reports submitted to the outage tracker, not individual customers confirmed by Revolut to have been affected.

Nearly 65% of those Downdetector reports concerned app problems, the Mirror reported. Around 20% concerned access to funds and 8% concerned login issues. The breakdown shows what people chose to report to the tracker; it is not a measure of the status of every Revolut service.

Revolut’s response to the disruption

Revolut said its engineering team was working to restore services and apologised to affected customers. In a message from its support account quoted by TheJournal.ie, the company said the disruption affected multiple features and could make some services inaccessible. It gave no timetable for a full restoration.

A Revolut spokesperson said customers’ money and data were safe, according to BBC News. The company had not specified the cause of the disruption or how many customers were affected, TheJournal.ie reported.