Co-op Legal Services uses AI to score advisers’ customer calls
The system reviews calls about probate, wills and estates. Co-op says it supports staff coaching; a worker says the continuous monitoring creates distrust.
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International Labour Organization
The latest NewsJaws reporting on International Labour Organization: developments, background and what happens next, with every source linked.
2 NewsJaws reports, latest
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Women account for 26% of US AI hires as leadership gap persists
Women represented 26% of new US AI hires in LinkedIn’s analysis. Interviews describe barriers to entry and retention, while ILO research identifies unequal exposure to automation.