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‘No real sense of appeal’: Vinted sellers complain of unfair account ‘bans’

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Some users claim online marketplace’s automated systems stack odds against them when sales go wrong After Catherine Warrilow sold a Zara necklace for £6 on Vinted, she packed it up and posted it off, just as she had done with many things before. Only this time the buyer claimed the parcel arrived empty. Warrilow, 47, from Oxford, provided Vinted with photos and videos of the package, including date-stamped Ring doorbell footage of her leaving the house to post it.

But she says the resale platform refunded the buyer and left her out of pocket.

Read the original report at The Guardian.

Read in depth: Business

Sources and context

The Guardian

Source headline and summary supplied via NewsData.io. First collected by NewsJaws on 2026-10-20. This is an automated news brief, not original NewsJaws reporting. Dates reflect the source publication. Feed delays may apply.

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