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UNM Health Sciences classes canceled for second day as clinics resume appointments

A cybersecurity event disrupted patient care on Monday. University hospitals remained open, but four Health Sciences academic units canceled Tuesday classes while recovery work continued.

Researchers from Sandia National Laboratory and the University of New Mexico Health Sciences Center discuss traumatic brain injury research.
Researchers from Sandia National Laboratory and the University of New Mexico Health Sciences Center discuss traumatic brain injury research in 2012. This is a file photograph, not a scene from the reported cybersecurity event. U.S. Department of Energy - Science - 396 103 001 (9396283732) — U.S. Department of Energy from United States (resized and converted to WebP). Public domain.Image sourceImage licence: Public domain
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The University of New Mexico Health Sciences Center canceled classes at four academic units in New Mexico on Tuesday, October 27, for a second day after a cybersecurity event disrupted care on Monday. Its hospitals remained open, and clinics resumed scheduled appointments and procedures, leaving students and staff with different instructions as technical recovery continued.

Which UNM classes and health services were affected

The university canceled Tuesday classes at its School of Medicine, College of Nursing, College of Pharmacy and College of Population Health. The cancellation covered online and remote classes, according to its update. Classes at UNM’s Central and branch campuses were unaffected.

Nonessential Health Sciences Center employees were asked to stay home Tuesday. Essential and clinical employees, along with students who had clinical responsibilities, were told to report to their usual work or clinical locations. The distinction kept clinical duties on schedule even as teaching at the affected units was suspended.

In its Monday night update, the university said UNM Hospital and Sandoval Regional Medical Center were open and that clinics would resume regularly scheduled appointments and procedures Tuesday. The Register also reported that hospital appointments and clinics had returned to normal that day.

How Monday’s disruption affected patients

The university said it temporarily limited acceptance of new patients from 12:30 to 2:30 p.m. Monday while teams responded to the event. Other health systems in Albuquerque and Santa Fe helped ensure patients had somewhere to receive care. System outages forced UNM Health to suspend outpatient surgeries and appointments for the remainder of Monday; it said it would work with patients to reschedule missed care.

UNM Health began restoring operations and bringing systems back online in phases at 2:30 p.m. Monday, the university said. Its security teams took steps to contain the event and protect the network. University leaders activated an Emergency Operations Center, notified state and federal law enforcement, and brought in external partners to assist with the investigation.

What is known about the cybersecurity event

The university has not identified the cause or technical nature of the event, which it said remained under active law enforcement investigation. The Register reported that a group calling itself BYOD claimed responsibility, but said that claim did not establish the group’s involvement or show that ransomware was deployed. A university spokesperson referred the outlet’s additional questions to the public statement.

The university’s update said security teams were still working to resolve the event Monday night. Its instructions for Tuesday distinguished resumed patient services from canceled academic classes while that work continued.

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